Privacy Policy

Last modified February 3, 2016

Ontree is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personally identifiable information (“personal information”) you share with us. Ontree has established this Privacy Policy to let you know what information we may collect from you on ontree.ca (“site”) and how we may use that information.

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any information we collect from you may be used in any of the following ways:

  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails
    The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
  • PLEASE NOTE: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Cookies and Other Tracking Technologies

Some of our web pages use “cookies” and other tracking technologies. A cookie is a small text file that a website transfers to an individual’s hard drive for record keeping purposes. For example, we may use cookies to collect information about website activity. You may set most web browsers, like Google and Internet Explorer, to notify you if you receive a cookie, or you may choose to have your browser block cookies. However, please be aware that some features of the site may not function properly or may be slower if you refuse cookies. We do not link the information we store in cookies to any personal information you submit while on the site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. It is not our practice to link the information we record using tracking technologies to any personal information you submit while on the site. However, we reserve the right to use IP addresses and other tracking technologies to identify a visitor only when we feel it is necessary to enforce compliance with the site’s policies, to protect the site, our customers, or others, or when we believe in good faith that the law requires it.

Information not Disclosed To Outside Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Use of Web Beacons

If, following your request, we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on February 3, 2016

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Ontree
22 Passmore Avenue
Scarborough, Ontario M1V 4T1
Canada
www.ontree.ca

416.412.2100

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